Frequently Asked Questions
Australian Watch Insurance accepts all credit card payments and BPay.
Yes, Australian Watch Insurance will cover you in the event of accidental damage. Please obtain a repair quote from your point of sale if your timepiece was purchased as a new piece through an authorized dealer/boutique; or if your timepiece was purchased pre-owned through a retail dealer. If your timepiece was purchased privately; please obtain a repair quote from the brand’s authorized dealer/boutique.
A timepiece from a physical store where you are supplied with a physical copy of proof of purchase. The proof of purchase must include the following details: store/seller, details of the watch (reference, serial number or other identifiable/distinguishable features), and the price paid for the watch.
A timepiece purchased privately from an individual or other source where the watch is unable to be verified and checked for authenticity by an accredited certified valuer. For your timepiece to be eligible for insurance, you will be required to obtain a certificate of valuation from one of our accredited valuers, who will be more than happy to assist you.